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We’re experts at connecting travellers! Every day we manage thousands of transfer passengers. Here’s how we make your connection quick and seamless.


Find your transfer desk


Our dedicated transfer desks give you the boarding pass for your onward flight.

Find them by:

  • Following the signs
  • Using our interactive maps
  • Asking Guest Experience Ambassadors team

Dubai International (DXB) 


Dubai International (DXB) is the world’s busiest airport, made up of three terminals (1,2 and 3). Terminal 3 consists of three concourses (A-Gates, B-Gates and C-Gates) which are used by Emirates Flydubai and Qantas. Terminal 1 Concourse D (D-Gates) is home to many of DXB’s international airlines while Terminal 2 (F Gates) also provides access to regional and international flights.  

Reaching your gate

Terminal 1’s D-Gates are reachable via a short trip on an airport train. In Terminal 3, passengers can walk between B-Gates and C-Gates and take a short airport train to A-Gates. If you’re transferring between concourses and terminals please consult with your airline or our ‘May I Help You’ staff when you arrive. 


Dubai World Central (DWC)

Dubai’s second airport, DWC, is approximately 40km away from DXB. Your connection may require you to change from DXB to DWC, or vice versa. In this case you need to clear immigration and collect your baggage before taking a taxi or Dubai Metro to Ibn Battuta station where you will be able to take a dedicated bus to DWC.


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