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Years of Success
Dubai International (DXB)
Since it opened in 1960, passenger numbers have grown at an annual average growth rate of more than 13%. We now serve more than 88.2 million customers annually, connecting more than 240 destinations across six continents ….
Dubai World Central (DWC)
Built south of the city, close to the fast growing areas of “new Dubai”, DWC lies at the heart of an entire airport city. The airport opened on June 27, 2010 for cargo operations followed by passenger flights in October 2013….
Dubai Airports’ Statement
To be attributed to a Dubai Airports spokesperson:
Dubai Airports can confirm:
- Based on the directives received from the UAE’s General Civil Aviation Authority (GCAA)
- All flights to and from the Islamic Republic of Iran, with the exception of Tehran, have been suspended until further notice. All passengers arriving on direct flights from Tehran will receive thermal screening at the airport by Dubai Health Authority (DHA) and its Airport Medical Centre team. Customers affected by the suspension are urged to contact their airlines directly for details on rebooking.
- The Kingdom of Bahrain has suspended all scheduled passenger flights to and from Dubai until further notice. Affected passengers are advised to check with their respective airlines for more details.
Record DWC passenger numbers exceed 1.6 million in 2019
DUBAI, UAE: February 11, 2020: Dubai World Central (DWC) registered a surge in customer numbers in 2019 with annual traffic exceeding 1.6 million (+81.5%) during 2019. The sharp increase in customer numbers was primarily the result of the relocation of operations by a number of international carriers during the 45-day closure of Dubai International’s (DXB) southern runway for rehabilitation in April-May 2019.
Year on year traffic also increased in the final quarter of the year compared with 2018 as DWC welcomed 363,626 customers in Q4 (+38.2%), mainly due to seasonal operations by chartered airlines.
Top destinations in 2019
Regions contributing to traffic growth at DWC during 2019 were CIS (583,763), followed by South Asia (380,000), and the GCC (281,244). Russia was the top country destination with 549,806 customers followed by Saudi Arabia (201,138) and India (193,900). The top cities served by the DWC network included Moscow (253,092), Budapest (60,098) and Jeddah (55,873)
There were 8,871 flights during Q4 bringing the annual total to 36,949 movements (+23.3%).
With a total of 234,741 tonnes of freight in recorded in Q4, DWC’s annual cargo volume reached 911,571 tonnes (-7.7%).
DWC is currently served by six passenger airlines which operate an average of 30 weekly flights to 45 international destinations around the world. DWC is also home to 17 cargo operators that operate to as many as 45 cities globally.
DXB retains title as #1 international airport
86.4 million makes DXB busiest for international traffic for 6th year running
DUBAI, UAE: February 5, 2020: Dubai International (DXB) retained its position as the world’s number one hub for international passengers for the sixth consecutive year with annual traffic for 2019 reaching 86.4 million – 6 million more than the nearest rival London Heathrow.
The year was also exceptional for DXB in terms of customer service with shorter wait times, record-breaking baggage performance and new retail and food and beverage offerings - summarised in this annual video report by Dubai Airports’ CEO Paul Griffiths.
Key facts and figures
DXB welcomed a total of 86,396,757 for the full year of 2019 (-3.1%) as numbers were affected by a series of challenges throughout the year, including the 45-day closure of the airport’s southern runway to enable its refurbishment, global market conditions, as well as the worldwide grounding of Boeing 737 Max aircraft.
During the fourth quarter of 2019, DXB welcomed 21.9 million customers (1.3%), taking the average monthly passenger numbers at the hub to 7.2 million for the year. The airport also breached the 8-million customer mark twice during the year (July and August).
Expressing satisfaction with DXB’s performance in 2019, Paul Griffiths, CEO of Dubai Airports said, "While customer numbers in 2019 were lower than the preceding year, the impact of the 45-day closure of the runway, the bankruptcy of Jet Airways, as well as the grounding of the Boeing’s 737 Max accounted for an estimated 3.2 million passengers over the course of the year, and indicate underlying growth at DXB."
India retained its position as the top destination country for DXB by passenger numbers, with traffic for 2019 reaching 11.9 million, followed by Saudi Arabia with 6.3 million customers, and the United Kingdom finishing a close third with 6.2 million customers. Other destination countries of note include China (3.6 million customers) and the U.S. (3.2 million). The top three cities were London (3.6 million customers), Mumbai (2.3 million customers) and Riyadh with 2.2 million customers.
DXB handled 97,379 movements during the fourth quarter (-4.5%) bringing the annual flight movements to 373,261 (-8.6%), while the average number of customers per flight increased to 239, up 5.8% annually.
Waiting Times: Wait times were reduced by 15%* in 2019, thanks to DXB’s advanced operations centre which uses real time information from more than 50 systems across the facility to enhance efficiency and service, as well as the new smart gates that help speed customers through passport control.
Baggage volumes: 73.1 million bags passed through the airport’s 175 km long baggage system during 2019 with a record delivery success rate of 99.96%.
DXB handled 659,167 tonnes of cargo in the fourth quarter (-7%) with the annual airfreight volume reaching 2,514,918 tonnes (-4.8%) during 2019.