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Al Majlis VIP Service and Lounge
at Dubai International (DXB)

LOVE THE LUXURY OF LUXURY

Welcome to Al Majlis VIP Terminal – a bespoke haven for those who truly understand and appreciate the essence of luxury. Whether departing or arriving, we guarantee an unparalleled travel experience featuring supreme comfort, personalised services, and unmatched convenience. Step into a world curated for the discerning, where every detail embodies the authentic spirit of refined luxury.

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FOR THOSE WHO UNDERSTAND THE LUXURY OF TIME

Arrive just 60 minutes before your flight. Gain direct access to the terminal through our VIP parking and curbside drop-off.

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FOR THOSE WHO UNDERSTAND THE LUXURY OF SIMPLICITY

Enjoy a seamless travel experience - from curbside to the plane, with concierge assistance for all travel formalities, including check-in, immigration, and baggage handling.

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FOR THOSE WHO SEEK THE LUXURY OF PRIVACY

Escape the hustle of the crowds in the tranquility of your private lounge. With a full food and beverage service and a personal shopper to take care of any last minute purchases.

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FOR THOSE WHO SEEK THE LUXURY OF STATUS

Depart in style - our exclusive Al Majlis Limo Service takes you from the VIP Terminal straight to the aircraft

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Price: 2500 AED

Including

  • Expedited Travel Document Processing
  • Seamless Baggage Handling
  • Priority Passport Service
  • Dedicated Butler Service
  • Premier Lounge Experience
  • Luxury BMW Chauffeur
  • Bespoke Welcome Service
  • Concierge Shopping (Limited Service)

Pricing For Children

  • Below 3 years is free
  • Between 3-12 is AED 500
  • Above 12 are considered adult

Notes

  • IF and KDF fees is applied per booking
  • FOC customers will use the VIP gate and are not eligible to apply for the packages
  • Protocol is eligible to book at a discounted price of AED 800
  • Dubai Airports employees (Vice Presidents or senior) and their families are eligible for the package.

Terms And Conditions:

  • By booking the service, you authorise Dubai Airports to manage your baggage during departure and arrival.
  • All reservations of the Al Majlis services should be made online and paid at least 24 hours prior to your scheduled flight time.
  • Ensure you provide the correct spelling of all passenger names. This helps you and your guests to recognize names on the boards that our staff display at the gates.
  • In case guests fail to identify their names, and therefore are not met at the gate, they will still be charged in full.
  • Cancellations, or any change in the booking, must be made 24 hours prior to your travel time otherwise full charges are applicable.
  • Amendments to flight schedules are subject to reconfirmation and Al Majlis services availability.
  • On-hold reservations (those cancelled 24 hours prior to a flight) will be valid for three months from the date of the original booking. No refunds are made and a booking cannot be partially used.
  • For groups of three passengers or more, Al Majlis will provide a VIP coach for transfers to/from your gate.
  • Due to security reasons, the Al Majlis service is not available to guests travelling to the United States of America.
  • Original visas must be submitted in person to Al Majlis VIP Lounge counters three hours prior to flight arrival time.
  • If you are paying for the Al Majlis services by bank transfer, the bank transfer need to be completed prior to arrival at the airport. Bank transfers can take four to five workings days to be cleared and confirmed by Dubai Airports.
  • Animals and pets are not allowed.
  • Smoking in the lounge is illegal unless there is a smoking room available.
  • Children under age 3, accompanied by adults are free of charge.
  • Dubai Airports Corporation is not responsible for any damages resulting from the use of the Al Majlis service including but not limited to theft, personal injury or lost items unless it was caused by its employees.
  • By registering for the Al Majlis service you agree that you have read, understood, and accepted these terms and conditions.
  • Complaints should be emailed to [email protected] no later than one week from the booking date of the Al Majlis service.
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Terminal

Al Majlis oversees its operations, including reservations, from its facility in the annex at Terminal 3, adjacent to Entrance 4 at the departure level. This facility features dedicated immigration and police screening areas exclusively for VIPs utilising the Al Majlis service.


Timing:

Open 24 hours

Telephone:

+971-50-6243449


AL MAJLIS AT DXB

A haven of calm, understated sophistication inspired by the celestial bodies which have guided Arabian navigators, pilgrims and travellers for thousands of years on journeys across sand and sea.

VIP Lounges

Al Majlis provides 21 VIP lounges strategically located in Terminal 3 and Concourses B, each featuring flat screens and designated Wi-Fi zones.

Travel Formalities

A personal assistant takes care of all travel formalities, from check-in and immigration to handling baggage.

VIP Facilities

Your arrival and/or departure is facilitated at a VIP facility separate from the public terminals.

Dedicated BMW Cars

Utilising the latest BMW Series 7 models, dedicated limousine services are offered for transportation between the Al Majlis terminal and departure gates or arriving flights.


Facilities

Dedicated Dubai Duty Free Outlet

Personal Assistance

Prayer Rooms for Men and Women

Dedicated Smoking Room


Arrival and Departure at Kerbside

Arrival/Departure is located at a VIP facility separate from the public terminals. All travel formalities including check-in, immigration, and baggage are handled by a personal assistant.


FAQs

Does making a booking with Al Majlis guarantee that the service will be provided?

All service requests will be responded to within one hour and are subject to availability on the day.

Why do guests need to pre-register for the Al Majlis service?

All Al Majlis guests must undergo a one-time registration to enable us to evaluate guest information and safeguard your privacy when utilising the Al Majlis service. During registration, essential details are collected, reviewed by the membership team, and responded to within 24 hours. This information is stored to expedite and simplify future bookings for guests.

Why is there a need to submit credit card details when booking?

You will be asked for credit card details when you book but no money will be debited from your account until the booking is confirmed. Credit Accounts are available on request and there is a process and a series of checks which must be completed in order to qualify for this.

Can passengers that are not accepted by the airline for reporting late for a flight request for a refund?

It is the customer’s responsibility to report on time for a flight and as such will not be entitled for any refund. For exceptional situations that require a review, the duty officer may ask the customer to refer to [email protected] . These referrals must be followed by an incident report.

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