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What are Smart Gates?

If you’re a UAE resident, then remember to bring your Emirates ID next time you’re travelling through DXB – you’ll be able speed through passport control in a matter of seconds. This is thanks to a major upgrade on our 127 Smart Gates, located in Arrivals and Departures across all three terminals at DXB.To find the Smart Gates, just follow the purple signs in the airport.

How do you use them?

The new system is the first of its kind in the region, improving security as well as passenger convenience at the world’s busiest international airport. What’s more, it’s completely free to use and no registration is required for Emirates ID cardholders – just scan and go!

Self service
No additional fees
No pre-registration for Emirates ID cardholders
10-15 seconds processing time
 

Who can use them?

This new express passport control service can be enjoyed by all Emirates ID cardholders aged 18 and above. Families travelling with children below the age of 18 should head to the manned counter next to the Smart Gates, to complete the immigration process.

Visitors to the UAE with biometric passports from 37 countries can also use DXB’s Smart Gates. Simply register at the nearby kiosk to enjoy express passport control every time you visit DXB.

For more information, check out this video guide: https://www.youtube.com/watch?v=-7W_gj0HHhs