People with disabilities are known in the United Arab Emirates as ‘People of Determination’ (POD) as directed by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai. In line with
the vision of the UAE leadership, Dubai Airports is committed to providing special assistance to PODs.
From curb to gate, Dubai Airports has implemented inclusive design across all guest touchpoints and facilities, including parking, elevators, travellators, toilets, prayer rooms, lounges, APMs (airport trains), seating, loading bridges, bus transfers
and baggage collection.
The inclusive design considers both visible and non-visible disabilities, with spatial considerations for guests with limited or restricted mobility. Furthermore, airport signage and wayfinding is designed to help PODs navigate easily.
Combined with the measures implemented by our partners – Dubai Police, dnata, GDRFA, Dubai Customs, RTA and DCAS – Dubai International (DXB) and Dubai World Central (DWC) contain a full range of services for passengers with all forms of impairment.
Details of the specific facilities are contained in the various sub-sections.